A controlled route through complex change

Make the move
with a visible plan.

AI can accelerate the first draft of a plan. Service owners validate the application criticality, dependencies, recovery objectives and operational constraints that make that plan fit for use.

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The challenge

Applications rarely move in isolation. Undocumented interfaces, business peaks and recovery constraints can turn a technically simple migration into a high-risk transition.

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What we can design and deliver

A defined scope.
A useful outcome.

Discovery and service mapping

Combine inventories, CMDB records, infrastructure observations and workshops to identify connected services.

Criticality and recovery

Propose application tiers for business owners to confirm, using agreed impact, RTO and RPO criteria.

Migration waves

Group dependencies, sequence the work and prove the approach with an appropriate early wave.

Cut-over and rollback

Draft timed tasks, named owners, checkpoints, recovery steps and the point after which a simple reversal is no longer possible.

Tests and readiness

Prepare technical, user, reconciliation and recovery tests; gather evidence for readiness and support handover.

Governance and communication

Build change requests, risk registers, stakeholder updates and a clear go/no-go decision record.

A controlled workflow

Clear steps. Visible decisions.

01Discover
02Confirm criticality
03Design the waves
04Rehearse and approve
05Transition and support

Business owners confirm criticality and acceptable interruption. Authorised leaders make the go/no-go decision, approve changes and accept residual risk. Timelines depend on discovery quality, estate complexity and rehearsal needs.

Your delivery pack

What you take away.

Reviewed application inventory and dependency map
Business-approved criticality and recovery matrix
Wave plan and resource responsibilities
Cut-over, rollback and communication runbooks
Test evidence, readiness checklist and handover

Evidence from the pilot

What we measure.

Inventory completeness and owner confirmation
Dependencies validated before transition
Rehearsal issues resolved
Cut-over variance, incidents and recovery results

Baseline, workload, scope and success criteria are agreed before the pilot. Results and savings are measured, not guaranteed.

A business-owned classification

Criticality shapes the plan.

Illustrative tiers only. RTO, RPO, downtime and wave order are agreed with owners; they are not fixed by an AI-generated default.

Tier	Business question	Planning treatment
Mission-critical	Business interruption cannot be tolerated beyond the agreed recovery objective.	Detailed dependencies, repeated rehearsal where needed and explicit recovery decisions.
Business-important	Disruption causes significant operational impact within the business’s agreed window.	Planned migration wave, readiness evidence and a tested recovery route.
Supporting	Agreed workarounds allow a controlled interruption.	An appropriate early wave with standard change controls.
Lower criticality	The business confirms limited impact within an agreed window.	A candidate proving wave, subject to dependency checks.

Works with your environment.

ServiceNow or BMC Helix discovery and change tools, Azure Migrate, AWS migration tooling, Jira, Microsoft planning tools and client-approved runbook systems. AI drafts are reviewed against the actual estate.

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Connected services